SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of elitebuysgoods.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of elitebuysgoods.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
🌟🌟🌟🌟🌟 This 2-in-1 silicone can cover and spoon is a fantastic addition to my pet supplies. The dual functionality is super convenient, saving me from rummaging through drawers for separate items. It fits snugly on cans, keeping leftover food fresh and ready for the next mealtime. The soft silicone material makes it easy to clean, and I appreciate that it's durable enough to withstand daily use without showing signs of wear or. Plus, the attached spoon scoops out just the right amount of food every time - no more guessing or making a mess! A must-have for any busy pet owner like me.
This 2-in-1 pet food cover and spoon is a lifesaver. It's durable, easy to clean, and perfectly sized for my cat's food cans. Plus, the built-in spoon makes serving meals a breeze!
Impressive
😺💖 i'm totally in love with this product! before getting this 2-in-1 thingy i used to struggle with those flimsy plastic lids which never fit properly and would crack after only a few uses but not anymore now my cat's food stays as fresh as when i first opened the can thanks also to its handy spoon serving meals has become so much easier it's perfect size-wise too doesn't take up much space in my already cluttered kitchen drawer plus cleaning it is a breeze just rinse under warm water and voila good as new highly recommended!
recommend
😺💖 Absolutely love this product! Keeps canned pet food fresh and the attached scoop is very convenient. No more fumbling around in drawers looking for separate items - everything I need is right there.
Satisfactory
The silicone of this 2-in-1 tool makes it super easy to clean after meal times. The snug-fitting lid keeps leftovers fresh while the spoon ensures perfect portions every time!
I've got two dogs at home 🐶 🐶 , so you could say our house gets pretty chaotic around feeding times! That’s why I’m grateful for this nifty little tool – an all-in-one solution that simplifies meal prep immensely. Its design allows me to easily scoop out their favorite wet foods without dirtying another utensil (bonus points there), while its lid ensures leftovers are kept fresh till next serve-up time – no odors seeping into the fridge either! What’s more, being made of silicone means it stands up well against constant use AND cleaning. It's definitely a handy, space-saving addition to any pet owner’s arsenal!
ok
I'm thrilled with this all-in-one solution! It simplifies feeding time significantly by combining two essential tools into one handy gadget. Definitely a must-have for any busy pet owner like myself.