SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of elitebuysgoods.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of elitebuysgoods.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As an avid griller, I've been on the hunt for something to make my BBQ sessions more comfortable and less hazardous. Enter this wooden handle! It's completely changed the way I grill. No longer do I have to worry about burning my hand while flipping burgers or searing steaks - this handle remains cool even when exposed to high temperatures. Plus, it's got a great grip which makes handling super easy and convenient. All in all, a fantastic product that every grilling enthusiast should consider investing in!
It stays cool even when the pan super hot, making it easy to flip my steaks burning my hand. Plus, it's got this rustic charm that I absolutely love. 🌟👍
I'm so glad I found this product! No more awkward oven mitts or pot holders while grilling just me and my trusty wooden handle.
This little gem has made BBQing an absolute breeze for me. The wood doesn't get hot like metal does, which makes handling much safer and easier. A must-have for any grill master!
I'm so glad I found this product! No more awkward oven mitts or pot holders while grilling just me and my trusty wooden handle.
This little gem has made BBQing an absolute breeze for me. The wood doesn't get hot like metal does, which makes handling much safer and easier. A must-have for any grill master!
I was skeptical at first about how well a wooden handle would work on a BBQ pan but boy was I wrong! Not only does it stay cool to the touch, but it also gives off such a charming aesthetic.
The best thing about this item? Its heat resistance! Now I can make my favorite grilled dishes without worrying about burning myself.
My wife bought me this nifty tool as part of our anniversary gift and man...I've never had such peace of mind while cooking before! Easy grip, great design!
Absolutely loving the rustic feel of this wooden handle on my BBQ pan – adds character to every cookout session we have at home.
No more singed fingers here thanks to this awesome find!
Our family loves outdoor cooking sessions and having these handles around has definitely improved those experiences by leaps and bounds. A+ product!
🔥 The wooden handle is a lifesaver for those of us who love to BBQ but hate the heat! It's sturdy, easy to grip and doesn't get hot like metal handles do.
This handle has been an absolute game changer in my kitchen. I can finally cook without fear of burning myself on the pan.
I've had this thing for about two weeks now and all I can say is...why didn't I get one sooner? Makes grilling so much easier and more enjoyable!
The quality of this handle is top-notch – feels solid, doesn’t warp or crack with heat, and has a nice comfortable grip. Very impressed with this purchase!
I'm not usually one to write reviews but this product deserves praise! It's simple yet effective design makes cooking safer and more fun than ever before.
Best investment ever made for our outdoor grill parties! These handles are durable, resistant to high temperatures, and they look pretty cool as well 🌟
Gone are the days when we used towels or oven mitts just to flip food on the grill. The wooden handle stays cool even when things start heating up - truly amazing!
Highly recommend!