SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of elitebuysgoods.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of elitebuysgoods.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm absolutely thrilled with these dog romper pajamas. The cotton material is soft and warm, perfect for my little pup who tends to get chilly at night. I was initially drawn in by the adorable duck print - it's fun, playful and adds a touch of whimsy to bedtime routines. But what really sold me on this product was its quality and functionality. It fits snugly without being too tight or restrictive, allowing my pup to move freely while staying cozy. Plus, it's easy to put on and take off which makes changing times hassle-free. Overall, these PJs have exceeded our expectations in every way.
These duck print PJs are just adorable!
finally found something that fits my big boy perfectly!
When I first saw these cute duck-printed dog rompers online, I knew they'd be perfect for my furry friend! They're made from pure cotton fabric that feels so soft against her skin; she loves wearing them around the house! And when it gets colder outside? She stays perfectly warm throughout the night thanks to this wonderful find! What more could a pet parent ask for? We've washed them multiple times already but there are no signs of fading or wear and tear - just as good as new each time!
Bought this for my furry friend as she gets cold easily at night.
gorgeous
These Cozy Cotton Duck Print Dog Romper Pajamas have been an absolute hit in our household! Not only do they look incredibly adorable on our pooch (the charming duck pattern never fails to brighten up our day), but they also provide much-needed warmth during cooler evenings. Made from comfortable cotton material, these PJs are gentle on his sensitive skin and don't cause any irritation or discomfort whatsoever – something we’ve struggled with other pet clothing items before. Easy to slip on yet secure enough not fall off during sleep – we couldn’t ask for more!
love it
cute