SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of elitebuysgoods.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of elitebuysgoods.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wow, where do I even start? This little yellow duck toy has quickly become my cat's favorite plaything. It's interactive and keeps him entertained for hours on end - a real blessing when I'm trying to work from home! The vibration sensor is spot-on, always responding to his playful swats and pounces. Plus, it's washable which makes cleaning a breeze. My fur baby absolutely adores this toy and so do I! 🐱💛🦆
My cat is smitten with this yellow duck toy! The vibration sensor keeps her engaged and active. Plus, it's washable - a true win-win for both of us.I'm so glad found this interactive plush! It’s not just cute but also incredibly durable. My cats love the vibrations and I love that it's easy to clean!
Adorable, engaging and easy to clean - our cats love it!
i've got two cats at home who are notoriously picky with their toys but this one was an instant hit the plush material is soft yet durable perfect for those sharp kitty claws the vibration feature really gets them going they love batting it around all day i also appreciate that it's washable because let’s face it cats can be messy if you're looking for something to keep your feline friends occupied look no further than this cute yellow duck 😻
This little vibrating ducky has become my kitty's best friend. She plays with it all long and never gets bored. And cleaning? A piece of cake!
A hit with my kitties! Durable, interactive and washable.
As someone who spoils her pets rotten, I’m always on the lookout for new toys that will engage my furry companions in active playtime. This delightful yellow duck fits the bill perfectly (pun intended!). Its unique design immediately caught my kitties’ attention while its responsive vibration sensor kept them engaged longer than any other toy we’ve tried before. And best of all? It’s machine-washable – making maintenance as easy as 1-2-3!
Vibrating duck toy keeps my cats entertained for hours. Superb!
Never seen my cats more excited than when playing with this yellow duck toy! The vibration feature is genius, they can't get enough of it. Bonus points for being washable!
This adorable little ducky has been a huge hit in our household! Our three cats go crazy over the vibrating function—it never fails to get them up and moving about. Not only does this provide much-needed exercise but also tons of fun-filled moments we enjoy watching together as a family plus being able to clean it easily gives me peace of mind knowing they're playing with something safe and hygienic 👍😺.
Cute design, great vibration feature. Plus, it's washable. Perfect cat toy!