SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of elitebuysgoods.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of elitebuysgoods.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
this product has made such a difference in managing grooming and vet visits for my cat. it’s easy to use, fits securely without being too tight, and keeps my cat calm and relaxed. i was worried they’d be stressed out, but they actually tolerate it quite well. it’s lightweight and comfortable, so my cat isn’t constantly trying to get it off. grooming used to be a real struggle, but this has helped a lot. it’s also been great for trips to the vet, making the whole experience much less stressful. overall, i’m very satisfied and highly recommend it.
this has made grooming and vet trips much easier. my cat stays calm, and it’s simple to put on. fits securely but doesn’t seem to bother them too much. very helpful!
this product has been a lifesaver for grooming and vet visits. it’s easy to put on, and my cat doesn’t seem too distressed while wearing it. the fit is secure but not too tight, so it stays in place. i’ve noticed a big difference in how calm my cat stays during these usually stressful situations. it’s simple, but it really works!
Secure fit, lightweight, and helps with grooming and vet visits.
i’m really happy with how well this product has worked for us. grooming my cat used to be such a challenge—lots of squirming and attempts to scratch, but since using this, it’s been a much smoother process. the fit is snug enough to stay in place but not so tight that it’s uncomfortable for my cat. it’s easy to put on, and my cat seems surprisingly calm while wearing it. i also used it during a recent vet visit, and it made the whole experience a lot less stressful for both of us. the material is lightweight, so it doesn’t bother them too much, and i love that it’s durable enough for regular use. it’s a great product for any pet owner who needs a little extra help during grooming or vet visits. it’s really improved the whole process for us.
Effective!
it fits well, but my cat seemed uncomfortable after some time. works fine, but could be softer.
Comfortable for my cat, and it’s easy to put on.
i was a bit skeptical at first, but this product has been a great tool for grooming and vet visits. it fits my cat perfectly without being too tight, and it seems to calm them down a lot. i’ve noticed they aren’t as stressed out when wearing it, and it’s easy to put on and take off. i also love how lightweight it is, so it doesn’t seem to bother them too much. it’s been a huge help in making grooming sessions more manageable, and my cat seems more comfortable during the whole process. i’m really happy with this purchase!
i was nervous at first, but this worked great. it fits snugly without being too tight, and my cat doesn’t seem overly stressed when wearing it. makes grooming so much easier.
Helpful
decent for temporary use, but my cat got a bit agitated after a while. not perfect, but functional.
i wasn’t sure if my cat would tolerate this, but it’s been incredibly helpful for both grooming and trips to the vet. it’s lightweight and fits securely without being too tight. my cat stays much calmer when wearing it, and it’s easy to put on and take off. the design is gentle yet effective, and it’s made care routines much smoother.
Gentle design, effective for preventing bites without causing stress.
i’m happy with how effective this is. it stays in place and doesn’t bother my cat much. makes grooming less stressful for both of us. simple design, but it works really well!
this product has been such a relief for managing grooming and vet appointments. my cat was always a bit difficult when it came to grooming, but since using this, the experience has been much easier. the fit is secure but still comfortable, and my cat doesn’t seem overly stressed when wearing it. i’ve also noticed that it’s much easier to handle them during vet visits now. the lightweight design is a big plus, and it doesn’t seem to irritate my cat at all. i’ve been using it regularly, and it’s held up really well. overall, it’s made a big difference in our routine!
using this has really helped during grooming sessions. it’s easy to use, fits comfortably, and keeps my cat from getting too worked up. definitely a useful tool for regular care routines.
i’m very pleased with this product. it’s easy to put on and helps keep my cat calm during grooming sessions. the fit is secure but not overly tight, so my cat seems more comfortable than i expected. it’s really helpful in reducing the stress for both of us, and i’d recommend it to anyone who needs a little extra help during vet visits or grooming.
it works, but my cat didn’t like wearing it for long. okay for short grooming sessions, though.
i’m really impressed with how well this works. it’s been a huge help during grooming and vet appointments for my cat. the fit is secure but not overly tight, so my cat stays calm and doesn’t get too stressed. it’s easy to put on, and i’ve noticed that my cat tolerates it surprisingly well. it’s also lightweight, so it doesn’t seem to bother them too much. grooming used to be a difficult task, but this has made it much easier and less stressful for both of us. i highly recommend this product if you’re looking for a simple, effective solution.
Works well, easy to use, and my cat stays calm.
this has made grooming my cat so much easier. i was worried they wouldn’t tolerate it, but surprisingly, they stay calm while wearing it. it’s easy to use and doesn’t feel too restrictive for them. the fit is great and comfortable, which helps reduce stress during grooming or vet visits. overall, i’m really happy with how well this works for us.
i’ve been using this for a few weeks now, and it’s made a noticeable difference in how calm my cat is during grooming. it’s easy to put on and fits securely, but it doesn’t seem too uncomfortable for my cat. they tolerate it better than i expected, which makes grooming a lot easier for both of us. it’s also great for vet visits—my cat stays calm and less stressed. the lightweight design makes it more comfortable, and it’s very effective at preventing any biting or scratching. overall, i’m really satisfied and would recommend it to anyone with a feisty pet.